Drive Up & Take Away - DUTA Reservations
Welcome to our Drive Up & Take Away program, also known as our DUTA or box-reservation service. Each week we allow a limited number of supporters to reserve a produce box for pick-up at participating Borderlands P.O.W.W.O.W. locations.
A reservation simply means your up to 70lb produce rescue box will be prepared early in the morning, and will be available to you, for pick-up, until an hour prior to the location closing. While some of our host sites are able to expedite your experience, we do not promise that by reserving you will get expedited service. You are simply reserving a box.
DUTA Reservations are Now $20
Starting November of 2023, for our 10th season, we are now asking for a minimum $20 donation (+$1 for online processing fee) in order for you to place a DUTA reservation. The reason for this increase is because of the time it takes to pre-box reservation boxes each Saturday morning.
If you make a cash donation on Saturday towards an up to 70lb box, your minimum donation will still be $15.
DUTA Reservations are First Come, First Serve
This service is mainly for our core supporters; the people that truly love the work we do as Borderlands Produce Rescue. Many of our locations reach their DUTA limit prior to us even announcing what produce we may have available that Saturday. If you participate in our DUTA reservation program it is because you are more interested in making a donation to support our non-profit, than the specifics of what produce gift you will get that Saturday. If you want a chance to reserve a box our best recommendation is to place your order very early in the week.
Limited Number of DUTA Reservations
We only allow a limited number of DUTA reservations at most of our Borderlands' P.O.W.W.O.W. locations. The specific number of reservations is based on how many the partner organization wants to accept. Typically we will allow 10% to 30% box reservations at each event.
Why is there a limit to the DUTA Reservations?
Like all of the rest of our programs, we are very dependent on volunteers to make all of our programs work. Volunteers typically arrive at 2 hours prior to the event begining to prepare for Borderlands' P.O.W.W.O.W. redistribution events. We are unable to process more than a small number of reservations as volunteers also need to prepare boxes for all of the cash contributors that morning.
How Do I Pick-up my DUTA Reservation?
On Friday afternoon, we will send you a second confirmation email for your reservation, along with any specific instructions for the particular location you are picking up from. Once you arrive to the location look for any signage, or a volunteer giving directions just in case the location has a DUTA reservation line. You will be asked your name (the name the order is under) and you will be given your reserved box.